About Calibex

    How Calibex Works

    Calibex helps you shop at top Internet merchants. To be eligible to appear on Calibex, a seller must either receive positive feedback from consumers (at least five reviews and an average rating of more than four) or be an established merchant as indicated by inclusion on a listing of largest companies or retailers (such as the Fortune 500, the Internet Retailer Top 500 Retail Web Sites or similar listing). For more information on shopping safely online, see below.

    Calibex is a trademark of NexTag, Inc. ("NexTag") and is part of the NexTag.com network. NexTag provides comparison shopping for products and services of all kinds. NexTag assists millions of consumers each month in finding the best deals on just about everything, from computer hardware and software to home appliances, health and beauty products, apparel, food and wine - even collectibles and antiques! To see offers from even more merchants, just visit NexTag.com.

    Calibex provides a range of innovative tools to assist in every step of your search, selection and purchase. From TruePrice, which enables consumers to see "bottom line" prices that reflect the tax and shipping based on the consumer's location, to product reviews, merchant ratings and more.

    With hundreds of sources for millions of products, Calibex gives consumers more power, information and control than has ever been available previously for comparison shopping. From major retailers and superstores to small boutique shops, Calibex brings together a wide array of high quality sellers to create a safe and secure marketplace in which the consumer can comparison shop in ease.

    Safe Online Shopping

    Online shopping can be an enjoyable and convenient way to purchase the products you want directly from the comfort of your own home. Calibex strives to make your shopping experience a positive one, and that includes making sure your transactions are as secure as possible. However, safe online shopping is a partnership between merchants and consumers. With that in mind here are a few tips:

    Know the merchant - At Calibex we do our best to give shoppers thorough and up to date information regarding merchants and to make sure no fraudulent sellers appear on the site. In addition to these safeguards shoppers should also take a few moments to:

    • Consider whether you recognize the merchant (by name, reputation, etc.)
    • Read user ratings on the merchant (other users' experiences are a good indicator of what you can expect from a transaction)
    • Understand the merchant's policies (this includes tax and shipping charges, delivery dates, refund policies, etc.)
    • Read the merchant's privacy policy (before you give any business your personal information it's best to understand exactly what they're going to do with it)
    • If you have any questions or concerns contact the merchant before proceeding with the transaction.

    Use anti-virus/anti-malware programs - A secure computer is one of the best methods for avoiding internet dangers. There are many programs on the market that will help you keep your system free of viruses, malware and spyware. In addition it's wise to avoid opening email attachments unless you know the sender and trust the file is what it claims to be.

    Don't email financial information - Legitimate merchants should never request or expect users to share their personal financial information via email. If you receive an email claiming to be from the merchant and requesting financial or account information in order to complete the transaction, it is best to navigate directly to the merchant's site and use their customer support form to ask whether this was a legitimate communication. In most cases it will be what's known as "Phishing", a scammer's attempt to gain access to your credit card/personal information.

    Be vigilant when conducting transactions on public computers - If you're using a computer outside your home don't leave behind any of your personal information when you finish. This includes passwords, usernames, credit card information and more. Remember, a secure username/password combination is a great way to keep your personal information safe. Choose something you'll remember that includes a combination of upper and lowercase letters and numbers. These days most websites offer users the ability to remember their login information with the caveat that this should only be used on private systems. Unfortunately some websites offer this on an opt-out basis, which means you need to uncheck a box after you've entered your information. It's easy to overlook, so be sure to double check before you click. In addition be sure to thoroughly log out of any accounts and close all browsers. Remember, public systems are just that, anyone can and does use them, including hackers.

    Know the product - It's important to take the time to really understand what it is you're buying before you click the purchase button. Is the item new or used/refurbished? If it's the latter, what is the condition of the item? Can you be reasonably sure the item is genuine? This is also an excellent time to revisit the merchant's policies on refunds in case the item you receive is not what you expect.

    Use a secure payment method - The most secure way to pay online is via a credit card, any merchant that requires a check, or worse, cash should be avoided. If your card is used for fraudulent purposes you have extensive protections provided by both your credit card company as well as the Fair Credit Billing Act. In most cases you can only be held responsible for $50 in charges when you dispute a purchase. Other secure methods of payment are PayPal and Google Checkout, which allow users to set up accounts that draw indirectly on the credit card or bank account of their choice. Both provide substantial consumer protection but are less universally accepted by merchants. Other forms of online payment should be carefully considered before making a purchase.

    Keep your receipts - Online merchants should offer purchasers a receipt and order number at the end of any transaction. This information may be available to you as a webpage you can download/print and a confirmation email. Keep all receipts, emails and order numbers until your product arrives and you confirm its condition. This information is not only vital as proof of your purchase, but can help you track slow or missing shipments and can be presented to credit card companies in the event of a disputed charge. It's also a very good idea to check your credit card or bank statement to confirm that the amount on your receipt matches the amount you were charged.

    For more information on internet shopping safety we recommend that you visit the OnGuard Online site presented by the FTC.

    To appear on Calibex, a seller has to have been reviewed at least five times by consumers and to be a four or five star seller. NexTag does not independently verify the user feedback used to determine seller status on Calibex, and NexTag does not guarantee the performance, service or quality of any seller. NexTag makes commercially reasonable efforts to ensure the accuracy of product and pricing information displayed on our site. We encourage users to conduct their own research prior to purchasing from the stores listed here. We do not make any guarantees that any information is correct. NexTag cannot be held liable for any actions taken based on the product and pricing information provided and NexTag shall not be held responsible for any loss or damage resulting from any business conducted with any company listed at NexTag. Please refer to our Terms of Use for complete details.